Customer Service Training Videos
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Customer Service Training Videos
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🛑 Stop Telling, Start Selling: The Customer Insight Edge 🎯 Let's clarify a foundational truth in sales: There is a huge difference between selling and merely telling. As an international corporate trainer and performance coach, I can tell you that true sales stars emerge only when you know exactly the true customer needs and insights. Every word you speak to a customer before understanding their needs is just noise—it's telling. The moment you align your offering with their genuine, documented
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