Policy Statement The City of Toronto recognizes that City employees, Members of Adjudicative Boards, and Members of Council are expected to conduct themselves with personal integrity, honesty, and ...

Policy Statement The City of Toronto recognizes that City services and programs, including most services and programs delivered through City agencies, are subject to the oversight of the City’s ...

The Administrative Penalty Tribunal obtains its jurisdiction from many provincial statutes and municipal bylaws. The Tribunal’s jurisdiction arises under the following acts.

Policy Statement The City of Toronto recognizes that public complaints are an important method of accountability, transparency, and customer service improvements. This policy builds upon this ...

Please note: New applications for new body rub parlour locations are not being accepted. Application requirements are shared for reference purposes only. Body rub parlours are any place where ...

Businesses that provide personal services must obtain a Personal Services Settings licence. If you are considering opening a personal services setting in your home, ensure you have approval from ...

Residents who live in homes built before the mid-1950s can submit a tap water sample to the City for testing, free of charge, to help determine the amount of lead in the water. Prior to the mid-1950s, ...

Shelley Carroll is the City Councillor for Ward 17—Don Valley North. Shelley got her start in politics as a parent-advocate when she saw the detrimental effects that education cuts were having on her ...

As a part of Toronto Public Health’s efforts to rebuild public health functions, select dental clinics are open for eligible clients. Please call ahead to confirm. Our dental outreach programs ...

Welcome to the online Tax and Utility Certificate Service. This service is a convenient way to order tax and utility certificates anytime, anywhere. It’s easy ...

The City of Toronto has an ongoing commitment to deliver quality tree maintenance services and has launched a Request for Proposal to review and assess the existing tree maintenance programs. For more ...

2025 marks the 35 th anniversary of Toronto Urban Design Awards, a program that celebrates outstanding projects contributing to the beauty, functionality, and livability of Toronto. These awards ...