Consumer Reports states that Verizon, Lively, AT&T, Optimum, and USCellular are phone carriers that customers should probably ...

As of now, there are essentially no federal or state laws requiring automatic refunds in the case of service outages, according to John Breyault, a vice president at the National Consumers League. But ...

Earlier this week, Verizon sparked outrage after a major service outage affected millions of its customers. On Jan. 14, an ...

Verizon faced a significant mobile service outage on January 14. The company apologized to its customers and offered $20 ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as ...

Verizon said it resolved an system failure that disrupted many U.S. customers' calling and other cellular services for more than 10 hours on Wednesday.

Verizon announced it will provide a $20 credit to customers affected by the outage. The company said in a statement that “our ...

Eleven Senate and House Democrats on Thursday said Trump Mobile has not delivered phones as promised and made deceptive ...

U.S. wireless carriers are averaging nine or fewer problems per 100 uses, according to a new J.D. Power study Network quality ...