ServiceNow says security researchers were behind activity linked to a newly patched authentication flaw, but the company continues to investigate potential exposure. ServiceNow is notifying customers ...

Enterprise security teams are auditing logs and rotating credentials this week after ServiceNow confirmed that attackers successfully queried sensitive customer instance data through an ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Martin Kleppmann, an associate professor at ...

Configure the portable Virtual Agent chat widget to run Virtual Agent on third-party web pages. Note: For new customers onboarding from Vancouver onward, the chat widget is only accessible to ...

TheServerSide has published a number of articles on the tenets of effective RESTful web service design, along with examples of how to actually create a cloud-native application using Spring Boot and ...

Background scripts that automate the ServiceNow configuration steps required for the ServiceNow Knowledge Microsoft 365 Copilot connector. These scripts perform the same setup you would do manually ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor accounts with admin roles. Many software and SaaS companies are building AI ...

Imagine an unauthenticated attacker who has never logged into your ServiceNow instance and has no credentials, and is sitting halfway across the globe. With only a target’s email address, the attacker ...

Quick Summary Looking to ensure the reliability and performance of your APIs across complex applications? Discover the top 7 API automation testing tools for software developers in 2026 that help ...

Scripted REST APIs provide a way to create customized RESTful endpoints using JavaScript, enabling controlled access to the data in your ServiceNow system. When faced with a requirement to expose ...

Let's say we are running a ServiceNow instance which is used for a variety of purposes in an organization. And, let's say also, the group and user data on that instance is our source of truth.