HORRIBLE experience. Never again. I wish I had read the reviews before buying the Rheem 80 Gallon Platinum Hybrid water heater. The service is terrible. Nine days after installing the alarm goes ...

Last Friday at 2:45 pm PST I contacted Rheem tech support to order a replacement part for our water heater's control valve ... I was told for $30 I could have it expedited, but they can't ...