How a Kellogg GIM trip unfolded to be a masterclass in astute observation, product design and building intelligent systems ...

In the fast-paced world of quick-service restaurants, customer satisfaction can make or break a brand. But how does a restaurant executive measure something as intangible as a diner’s contentment?

Courses The San Francisco Immersion Program is an experiential learning opportunity offered during Winter Quarter. Students selected for the program will take exactly 3.5 credits of course work.