Ashish Pathak on why success is as much about emotional connection as it is about performance metrics. “Guest satisfaction is ...

Stavros Fassaris joins Fairmont The Palm as director of F&B and Dhaval Patel joins as director of revenue management.

Ansen Sousa, Mohamed Hegab, Erica Quintero and Mahesh Ariyanathan join DoubleTree by Hilton Resort & Spa Marjan Island.

Website bots target the hospitality industry more than any other. Is bot traffic skewing your data?. bot traffic, ...