New year, new…set of enterprise initiatives. The low-hanging fruit of easy CX wins has been picked, but 2025 offers a silver lining for bold CX leaders. Industry players share their thoughts about ...

Combination creates integrated opinion research, advocacy, analytics, and media buying solutions across public affairs, nonprofit, and regulated sectors.

Talkdesk has been recognized for helping financial and insurance companies deliver connected, personalized experiences.

JD Power's collaboration with Databricks expands access to cross-industry consumer datasets to drive seamless integration with predictive models and AI-powered solutions using Delta Sharing.

Through Audigen's PMPs, B2B advertisers can now take advantage of Bombora's audience segments across all environments, including connected TV, which are now available via Audigent curated marketplaces ...

AI is a tool to deepen human connection, not replace it. Support isn’t about technology for technology’s sake. It’s about creating meaningful, trust-driven interactions at scale. AI allows companies ...