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AI is the new normal. AI is becoming the key differentiator for market leaders who integrate these capabilities into their core operations.

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

Big news for digital experience platforms to start 2025: There's a new, undisputed leader in one analyst report for the first time in five years. The world of digital experience platforms (DXP ...

AI innovation costs drop dramatically. DeepSeek R1 slashes AI model costs to 3-5% of previous levels, reshaping the economics ...

I teamed up with AI for 2025 marketing predictions. Expect insights, surprises and a few bold takes on the future of ...

How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

The challenge isn't replacing humans but reinventing how we integrate human skills into AI-driven experiences.

Automation tools can improve efficiency at every stage of the sales pipeline. Monday CRM makes automation easy.

Led by Ocean Azul Partners and marketing & advertising industry executives to redefine how AI agents and human marketers ...

Companies can implement clear data collection policies, comply with regulatory standards and promote transparency in how ...