As the UK’s ageing copper landline network becomes increasingly unstable, BT is urging Critical National Infrastructure (CNI) ...

Proclaimed the ‘International Year of Quantum’ by the United Nations, 2025 marks 100 years since the initial development of quantum mechanics - a theory which has transformed our understanding of the ...

BT Group has deployed Sprinklr’s unified customer experience management platform to deliver AI-enhanced customer support EE virtual assistant Aimee now handles up to 60,000 customer conversations per ...

BT Group has today announced it has signed a new £1.29bn contract with the Home Office to provide mobile services for the Government’s Emergency Services Network (ESN) over the next seven years. ESN ...

Our mission to connect for good guides everything we do as a business – from being more efficient and greener, to providing the best possible service for our customers and adapting how we operate in ...

The GenAI Gateway, a generative AI enablement platform, built in collaboration with AWS, enables BT Group to tap into the power of GenAI with safe, secure access to Large Language Models (LLMs) from a ...

With the arrival of two new best-in-class networks, 5G Standalone and WiFi 7, today marks a new era for BT Group, our networks, and most importantly our EE and BT customers. From day one, this means ...

Street-level mini masts, known as small cells, take advantage of existing street infrastructure to boost mobile capacity in busy areas Latest deployments include the first 5G small cells in London ...

BT Group has announced a revision to its timetable for moving all customers – consumers and businesses – off the Public Switched Telephone Network (PSTN) and onto digital landlines. The move follows ...