What Trends Are Going to Be Big in Contact Centres in 2025? Ben Booth, CEO and Founder of MaxContact discusses what lies in ...

The EcoVadis assessment, widely recognised as the world’s most trusted business sustainability ratings platform, evaluates ...

The Contact Centre Industry Average Wait Time. you know how frustrating it can be in the contact centre industry ...

Jabra is extending meeting room audio with new Speak2 75 linking feature to double the audio - jabra contact centre headsets ...

TCN conducts first UK consumer survey of 2000 people revealing insightful customer preferences for contact centres ...

Beko Europe Starts Recruitment Drive for extra staff at its Peterborough based Contact Centre. contact centre recruitment ...