The Institute of Customer Service (ICS) has today published their second biannual UK Customer Satisfaction Index for 2025 ...

Irish network operator Eir is taking BT (Openreach) to the High Court in London over a claim for damages worth £67m, which ...

Network testing firm Ookla has released an updated version of their popular broadband performance testing Speedtest.net app ...

New research from network testing firm Ookla, which operates the popular online Speedtest.net service for broadband users, ...

Network benchmarking firm MedUX has today published the results of a new study that examined the United Kingdom's experience ...

The UK Internet Service Providers Association (ISPA), which is a trade body representing ISPs and related comms providers, ...

The UK telecoms and media regulator, Ofcom, has today confirmed that they will make it quicker for consumers to access ...

Mobile network provider giffgaff, which is owned by Telefónica and uses O2's associated virtual operator (MVNO) platform, has ...

Broadband ISP Virgin Media UK has blamed a “system error” for leaving one of its new customers without a working internet connection for nearly five months, which resulted in repeated failures to ...

Alternative broadband ISP Brsk (Netomnia) has been fined £14,000 by Ofcom over its roll-out of hundreds of new 9 metre high ...

The Falmouth and Helston Police (FHP) in Cornwall yesterday had to deal with another contender for the Darwin Awards, as well ...

The One Touch Switching Company, which is the industry-led organisation responsible for helping to implement Ofcom's solution ...