Meta is gradually transforming WhatsApp with AI and payment features, aiming to create a super app, though user trust and ...

Social commerce thrives on speed, trust, and value. Today’s consumers want more than browsing — they expect to discover, shop, and resolve issues all within the same platform.

Unsolicited packages may signal a brushing scam where your data is used to post fake reviews and inflate a seller’s sales, rankings, and reputation.

Retail’s power dynamic is shifting fast -- and younger consumers are in the driver’s seat. While older shoppers pull back, Gen Z and millennials are spending through economic uncertainty, fueling ...

Artificial intelligence plays a crucial role in the merchandising workload. Natarajan recounted use cases retailers are implementing for AI. For instance, they create content such as product ...

The use of generative AI technology has moved beyond the curiosity phase for retailers and become the foundation for software business applications that enable enterprises to conduct business better ...

“It will never make sense for dollar stores to offer grocery delivery (unless a third-party platform takes it on independently) simply because of the low price points,” she said. Price Busters Rural ...

Paradoxical tensions among consumers are making their behavior unpredictable and baffling many sellers, according to a report released Monday by a global strategy and management consulting firm.

Embedded finance is on the rise in both the business and consumer payments markets. Analysts project its revenue will reach $1.91 trillion as adoption expands by 2028. This steady acceptance is ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to ...