As rising rates and consumer expectations reshape the logistics landscape, it’s clear: the right shipping partner offers more ...

Multichannel Merchant’s Top Third Party Logistics Services (Top 3PLs) online searchable database/directory is compiled by Multichannel Merchant’s editors and is for merchants looking for expert ...

Consolidate Locations If you have multiple locations for storing the same item, consider combining them to create better warehouse space utilization. This can be done during the putaway process and as ...

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, ...

Ecommerce worldwide used approximately 2.1 billion pounds of plastic packaging in 2019, the last year figures were available, per Statista. It’s projected to more than double to 4.5 billion pounds by ...

Yair said 1MRobotics solves for two challenges: scale and speed. “If you want to cover Chicago or Manhattan, you determine how fast you want customers to receive their orders, calculate how many units ...

Known for its high-quality products and innovative designs, Duluth Trading Company is set to modernize its distribution operations. The retailer invested $53 million to build its first-ever automated ...

Figure 2: Consumer Delivery Experience in Last 3 Months of 2021 Source: Descartes and SAPIO Research Consumer Fatigue, Frustration Blows Back on Retailers “The last mile is the last word”—and what ...

Successful case management, or “closing the loop” on customer issues is a foundational element of any successful CX initiative. Now that customer experience has become the rage, it’s tempting for ...

From making website descriptions more accurate to improving product quality and delivering personalized offers and deals in real time, there are any number of ways that retailers are tapping into ...

Secondhand clothing has come a long way since the days of the community thrift store as quick-acting brands have positioned themselves to capture some of the $100B global recommerce market.

The digital landscape has experienced a seismic shift with the recent sunset of the widely-used Google Universal Analytics (UA) in favor of Google Analytics 4 or GA4, introduced three years ago this ...