The future is dynamic; your next-gen service desk should be too. To deal with the changing workplace, the next-gen service desk needs to meet its end users on the channel of their choice with ...

By Contributed Content UPDATED: August 24, 2021 at 12:41 AM CDT this a test i have this test have boat is a nice thing Originally Published: December 18, 2012 at 1:00 AM CST ...

As an ITSM platform, Jira Service desk has most of those important features covered. However, what you don’t get is SAML single sign-on, 2-step verification, password policies, and user ...

About one-fourth of U.S. employees were working remotely before Covid-19 shut down workplaces across the nation. But there were millions of employees who were not ready for such an adjustment ...

Technology is evolving at a stellar pace, and the frequency, size and level of sophistication of cyber-crime is evolving alongside it. AV Test, an Independent IT-Security Institute, claims that ...