According to Splashtop’s 2022 State of Remote Support Market Trends Report, released today, that has come at a cost as 65% of IT help desk teams throughout the U.S are reporting an increase in ...

Geek Squad Agents can be engaged for services, such as wireless connectivity, virus definition updates, malware removal and software updates, and all Help Desk levels of service include 24/7 phone ...

The entry-level certification, called the Microsoft Certified Desktop Support Technician (MCDST) credential, enables an IT manager or customer to ensure competency and consistency of help-desk ...

The entry-level certification, called the Microsoft Certified Desktop Support Technician (MCDST) credential, enables an IT manager or customer to ensure competency and consistency of help-desk ...