You can track a shipped eBay order with the mail tracking code, or head to eBay's "Purchase history" section.

The best way to contact eBay customer service is through their online help center, but you can call their fraud assistance hotline at 1-866-961-9253.

eBay can be an ideal platform for buying and selling items, but things don’t always go smoothly. Perhaps you need to cancel a purchase, you’re having trouble tracking an order, or a seller shipped the ...

The eBay Resolution Center is an online interface to help buyers and sellers report and resolve conflicts, such as not receiving an item and not receiving payment for an item. The system is used as a ...

eBay has begun testing a new instant-messaging-based customer support feature. The feature, which eBay will test for the next eight weeks, enables people to chat with customer service representatives ...