We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More A CRM (customer relationship management) is a single software ...

Today’s retailers must be laser-focused on the needs of individual shoppers – especially with CRM. In this consumer-driven era, a successful Customer Relationship Management (CRM) program improves ...

Too often, marketers limit themselves to an outdated, simplistic and less effective CRM approach. It’s time to usher in a digitally-charged CRM that utilizes the most powerful strategies and tools ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

The strategic economic issue for all CRM initiatives must be their cost/benefit relationship. Put simply: How can we determine how much we can afford to spend on CRM activities for a single customer ...

With Siebel's recent jump into the hyped market for hosted customer relationship management (CRM) solutions, the debate on CRM hosting has reached a boiling point. Fundamentally, most organizations ...

More than ever, businesses are looking for ways to streamline processes, add value to marketing initiatives and ensure the customer is always king. A customer relationship management (CRM) program is ...

Doha, Qatar -22 nd April 2008 - During the first ever GM CRM Council for General Motors' Middle East Network organized in Manama, Bahrain, Mannai Automotive of Qatar received an award from GM in ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

eXp Realty has rolled out a new initiative that allows its agents to choose from multiple customer relationship management (CRM) systems, marking a shift in the company’s approach to technology ...

Epicor Software Corporation has introduced Epicor Retail CRM 7.0, their newest retail customer engagement tool that offers streamlined customer views and functionality CRM program management. Epicor ...

McDonald's CRM program may just prove to be a great case study for when a CRM program costs more than it helps McDonalds is preparing to launch a full-scale CRM program later this year or early next ...