Salesforce's Einstein artificial intelligence platform will be the centerpiece of the company's Dreamforce conference and company executives have been teasing out details in recent weeks. First, CEO ...

The acquisition will help Salesforce execute its vision of combining Slack and Agentforce to offer more automation to its ...

Leading this week’s CX and marketing newsbyte, BlueOcean launches a new API for third party access to analytics, Salesforce Adds to Digital 360 and more. BlueOcean, a company known for its platform ...

This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Salesforce (CRM) is undervalued due to market fears that AI will make CRM software obsolete, but fundamentals remain strong. CRM is transitioning from high growth to a mature, highly profitable SaaS ...