Launched about a month ago, the bot has helped the company slash per-customer call costs by 75%, said Sanjeev Barnwal, cofounder and CTO of Meesho When asked if automation would result in any layoffs, ...

Am I Talking to a Bot or a Human? OpenAI Eyes Wider Use of Voice Tech OpenAI's Realtime API is designed to help third-party developers build smarter virtual assistants that can talk and listen like ...