Chief Executive Phil Couchman heads back to the frontline to work alongside his staff. Terrified of losing even a single customer to the competition, Phil aims to find out if workers are delivering ...

Fifty-nine-year old Colin Drummond is chief executive of Viridor, one of Britain's largest recycling and waste management companies. Colin spends five days undercover as a new recruit called John Roy.

The CBS reality show Undercover Boss has seen its fair share of heartwarming moments over the years, as bosses reveal themselves to employees and give them the money, promotions, or education they ...