I remember it like it was yesterday. I had been hired to be a product manager for an industrial e-commerce site. I had stated in my interview I wasn’t familiar with the platform they were using, but ...

A rapidly growing company inevitably experiences growing pains when hiring and training new staff. From the high cost of recruiting to the painstaking process of choosing the right candidate and ...

We still promote managers for technical skills, then hand them the keys without a playbook. Training shouldn't be sitting in a classroom, then going back to a high-stress floor. That's a recipe for ...