The deal adds agentic workflow automation and enterprise system connectivity to Genesys Cloud, with capabilities expected to ...

BLACKSBURG, Va., June 10, 2025 (GLOBE NEWSWIRE) -- Zuken Vitech, a leading provider of model-based systems engineering (MBSE) solutions, is proud to announce the release of GENESYS 2025, the latest ...

BLACKSBURG, Va., July 15, 2025 (GLOBE NEWSWIRE) -- Zuken Vitech, a leading provider of Model-Based Systems Engineering (MBSE) solutions, is proud to announce the launch of Sidekick™, a powerful new ...

Genesys opened its CX17 customer experience conference today in Indianapolis with a promise to deliver "the best of G-Force and Interactions in one." For those unfamiliar, G-Force had been Genesys's ...

SAN FRANCISCO, Jan. 16, 2018 /PRNewswire/ -- Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, is expanding its consumption model and ...

“A Large Action Model (LAM) extends the conversational intelligence of LLMs with the ability to decide, act, and verify. They combine natural language understanding with structured policies and ...

The weight of a digital transformation looms over on-premises legacy infrastructure and vendors because, as Sid Nag, research VP at Gartner put it, “At this point, cloud adoption is mainstream.” The ...

The stock rose to a 52-week high of Rs 666 on March 4, 2024 It fell to a 52-week low of Rs 267 on August 8, 2023. The contract worth Rs 155 crore marks a significant milestone in advanced mapping ...