Knowledge management professionals must keep in mind that KM's explicit end-goal is profitability while its implicit purpose is to empower participants through intellectual platforms and processes ...

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

To help lead its knowledge management, EY announced last week that it hired former Baker McKenzie chief knowledge officer Mark Ford as its first-ever global law knowledge leader. Before working at ...

The knowledge management infrastructure used by businesses needs to be omnichannel, but far too often, it still isn’t. …and stopped relying on the Library Model. Knowledge content is the foundation of ...

FORT LEAVENWORTH, Kan. — In April 2019, then Knowledge Management Qualification Course Chief Martin Fries noted the graduation of the course’s 1,000th student by saying, “We can't wait to get started ...

A thriving knowledge management program requires the active participation of all workers throughout an organization. These employees must contribute as well as seek information and processes that will ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

The COVID pandemic heralded massive changes in the legal profession but perhaps none more than a renewed respect for the knowledge management lawyers who were pivotal in the transformation to the ...

FORT LEAVENWORTH, Kan. -- Soldiers from the Mission Command Training Program Operations Group A participated in a senior leader executive seminar on the Army’s knowledge management (KM) program at ...

The Internal Revenue Service's Knowledge Management Program for disseminating employee advice and information has been difficult to use, and the employees who are supposed to be subject matter experts ...