Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and IT consultants that want to provide technical support to remote workers. The service is easy to set up, ...

Citrix Systems Inc.s GoToAssist 7.0 is a handy managed service for providing virtual on-site support. GoToAssist 7.0 allows organizations of any size to efficiently provide quality tech support while ...

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Frost & Sullivan, a leading research and growth consulting firm, has named Citrix Online, a division of Citrix Systems, Inc. (NASDAQ: CTXS), the market leader ...

The obvious answer is that it depends entirely on the particular managed service solution an organization has in place. For solution providers looking for a robust managed service solution that offers ...

My company is looking to purchase some sort of remote support software to use for helping clients with technical issues.<BR><BR>Bomgar looks nice, but it sure is expensive. I know there are hosted ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Citrix today announced that Citrix GoToAssist has been named the global market share leader among remote support solutions — for the sixth year in a row — by ...

We use LogMeInRescue for desktop support for all remote users which is about 250. We've tried other tools including TeamViewer but I was happy with the Rescue product and so I choose it for our help ...

End users running Mozillas Firefox browser have to install the Java SE Runtime Environment to get the GoToAssist broker, a temporary agent to work on their systems. IE users will see some download ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...