The Narrative Matters essay “No Algorithm for Empathy” (Feb 2020) expressed strong opinions about the effectiveness of empathy training for health care providers. Although I understand the author’s ...

Evidence for boosting revenue through employee engagement is continually pouring in. Building an empathetic workplace culture is crucial to that engagement. You, too, can gain tools and insight into ...

More than half of all practicing physicians show signs of burnout, studies show. Contemporary physicians face tremendous pressures due to a confluence of factors, including balancing heavy patient ...

Having empathy for other people goes a long way in fostering strong relationships. In fact, empathy is a fundamental building block for conflict resolution and understanding and bonding with others.

When someone feels compassionate, the feeling is other-focused, positive, and protects against burnout. Source: Andrew Hyder, used with permission “If you want others to be happy, practice compassion.

Research published in the journal Psychology, Crime & Law suggests a new, low-cost approach that could potentially reduce antisocial behaviour and crime. The study, carried out by Anglia Ruskin ...

In customer service training circles, there’s a belief that you can't train for empathy. In other words, the empathy required by a customer-facing employee is a fixed personality trait, something that ...

What if virtual-reality avatars could teach humans empathy–in the real world, not in the realms of gaming or science fiction? In some workplaces, that’s already happening. Mursion, a San Francisco ...

As federal parliament continues to erupt with allegations of harassment and abuse, one of the responses from our most senior leaders has been empathy training. These are programs that help people to ...