Consumers took to Twitter to sound off on Boohoo‘s decision to start charging a returns fee. It’s hardly a secret that returns have long been the thorn in retail’s side. Retailer book a sale when an ...

It’s probable that 2020, a dystopian-feeling era of stay-at-home orders, social distancing and global health crisis, may seem like a distant fever dream. However, 2020 and the COVID pandemic exposed ...