DUBLIN--(BUSINESS WIRE)--The "Software and BPO Services Global Market Report 2021: COVID-19 Impact and Recovery to 2030" report has been added to ResearchAndMarkets.com's offering.The global software ...

The global CRM BPO market is expected to grow from $105.29 billion in 2022 to $108.37 billion in 2023 at a compound annual growth rate (CAGR) of 2.9%.The Russia-Ukraine war disrupted the chances ...

Major players in the crm bpo market are Alorica Inc., Bertelsmann SE & Co. KGaA, Atento S.A., Comdata, SITEL Group, Sykes Enterprises Incorporated, TTEC Holdings Inc., Tele performance SE, Webhelp, ...

Vendors Emerge to Serve the Market Health insurance firms seeking to upgrade or initiate CRM programs have several options for choosing software and IT providers who can meet the requirements for more ...

The sale will close in the coming months and will place IBM's CRM and BPO businesses under Concentrix Corporation, the global business services division of Synnex. The deal expands the global ...

SYNNEX Acquires IBM's CRM BPO Business SYNNEX will acquire IBM's worldwide customer care business process outsourcing services business for $505 million. The acquisition will be branded and fully ...

Enhancing revenue Even more intriguing is that companies are leveraging BPO to identify emerging revenue opportunities. A leading airline used BPO to recover approximately $75 million per year by ...